> ## Documentation Index
> Fetch the complete documentation index at: https://help.mercury360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access Your Account

> Create your Mercury Accounts profile, verify your email, log in, and complete the initial organization setup to reach your dashboard.

This guide walks you through everything you need to do the very first time you open Mercury — from starting a free trial to landing on your dashboard. The whole flow takes about five minutes if your email is handy.

<Note>
  Mercury Accounts is the control panel for your entire organization. Once you're in, you'll use it to manage users, roles, billing, and every other Mercury product you subscribe to.
</Note>

## Before you begin

## Start your free trial

<Steps>
  <Step title="Visit the Mercury Recruit website">
    Go to the [Mercury Recruit website](https://mercury360.com/recruit) and click **Start Free Trial** in the top-right corner. You'll be redirected to the sign-up page.

    <Frame>
      <img src="https://mintcdn.com/mercury360/qr2js97eRq-NTgcK/images/Access-1.png?fit=max&auto=format&n=qr2js97eRq-NTgcK&q=85&s=db16879a0a6a64f642601e4e93cf8c1e" alt="Access 1" width="1650" height="850" data-path="images/Access-1.png" />
    </Frame>
  </Step>

  <Step title="Enter your personal details">
    Fill in the following fields, then click **Next**:

    | Field            | What to enter                                                                |
    | ---------------- | ---------------------------------------------------------------------------- |
    | **Full name**    | Your legal or preferred name                                                 |
    | **Work email**   | A valid email you can access — this becomes your login                       |
    | **Phone number** | A direct number for account recovery                                         |
    | **Password**     | Must meet Mercury's strength criteria (length, mixed case, numbers, symbols) |

    <Tip>
      Use a work email rather than a personal one. Mercury uses your domain to auto-populate parts of your organization profile and to enable trusted-domain invites for teammates later.
    </Tip>

    <Frame>
      <img src="https://mintcdn.com/mercury360/qr2js97eRq-NTgcK/images/Access-2.png?fit=max&auto=format&n=qr2js97eRq-NTgcK&q=85&s=0ac956384e797f66f20c7043787cdeba" alt="Access 2" width="1490" height="919" data-path="images/Access-2.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/mercury360/qr2js97eRq-NTgcK/images/Access-3.png?fit=max&auto=format&n=qr2js97eRq-NTgcK&q=85&s=0b937d70376ed1d36055708fdf827420" alt="Access 3" width="1506" height="930" data-path="images/Access-3.png" />
    </Frame>

    ##
  </Step>

  <Step title="Verify your email">
    After signing up, Mercury sends a verification email to the address you provided.

    <Steps>
      <Step title="Open your inbox">
        Look for a message from **Mercury**. If you don't see it within a couple of minutes, check your spam or junk folder.
      </Step>

      <Step title="Click Verify Your Email">
        This activates your account and unlocks login.
      </Step>
    </Steps>

    <Warning>
      **You cannot log in until your email is verified.** This is where most users get stuck — don't skip it.
    </Warning>

    <Accordion title="Didn't receive the verification email?">
      Try these steps in order:

      1. Check your spam, junk, or promotions folder.
      2. Wait two to three minutes — delivery can be delayed.
      3. Confirm you typed your email correctly during sign-up.
      4. On the login page, click **Resend verification email**.

      If it still doesn't arrive, [contact support](/support/contact).
    </Accordion>

    ## Log in to your account

    Once your email is verified:

    1. Go to the [login page](https://mercury360.com/recruit).
    2. Enter your **email** and **password**.
    3. Click **Log in**.
  </Step>

  <Step title="Enter your organization details">
    Provide the following, then click **Submit**:

    * Organization name
    * Website
    * Company size
    * Your designation
    * Country, region, city, and ZIP code
          <Frame>
            <img src="https://mintcdn.com/mercury360/qr2js97eRq-NTgcK/images/Access-4.png?fit=max&auto=format&n=qr2js97eRq-NTgcK&q=85&s=6f05787cba6a5e4c4c178fb87bc7bdf2" alt="Access 4" width="1896" height="682" data-path="images/Access-4.png" />
          </Frame>
  </Step>
</Steps>

After signing up, Mercury sends a verification email to the address you provided.

<Steps>
  <Step title="Open your inbox">
    Look for a message from **Mercury**. If you don't see it within a couple of minutes, check your spam or junk folder.
  </Step>

  <Step title="Click Verify Your Email">
    This activates your account and unlocks login.
  </Step>
</Steps>

<Warning>
  **You cannot log in until your email is verified.** This is where most users get stuck — don't skip it.
</Warning>

<Accordion title="Didn't receive the verification email?">
  Try these steps in order:

  1. Check your spam, junk, or promotions folder.
  2. Wait two to three minutes — delivery can be delayed.
  3. Confirm you typed your email correctly during sign-up.
  4. On the login page, click **Resend verification email**.

  If it still doesn't arrive, [contact support](/support/contact).
</Accordion>

## Log in to your account

Once your email is verified:

1. Go to the [login page](https://mercury360.com/recruit).
2. Enter your **email** and **password**.
3. Click **Log in**.

## Set up your organization

The first time you log in, a setup popup appears. Complete both steps to continue.

<Tabs>
  <Tab title="Step 1: Company details">
    * Upload your **company logo** (PNG or JPG recommended).
    * Enter a short **company description**.
    * Click **Next**.
  </Tab>

  <Tab title="Step 2: Contact details">
    * Enter your **company email**.
    * Enter your **company phone number**.
    * Click **Finish**.
  </Tab>
</Tabs>

## You're in

After setup, you land on the **Mercury Accounts dashboard** — your main control panel for managing your organization and every Mercury product.

<CardGroup cols={2}>
  <Card title="Understand your dashboard" icon="gauge" href="/accounts/getting-started/dashboard-overview">
    Tour the left-side navigation and learn what each module does.
  </Card>

  <Card title="Complete first-time setup" icon="list-check" href="/accounts/getting-started/first-time-setup">
    A deeper walkthrough of the post-login setup screen.
  </Card>
</CardGroup>

## Troubleshooting login

If you can't get in:

* Confirm your **email is verified** — check for the verification email if unsure.
* Double-check your **login credentials** for typos.
* Use **Forgot Password** to [reset your password](/accounts/getting-started/reset-password).
* Try logging in again from a clean browser session.

If the issue persists, [contact support](/support/contact).