> ## Documentation Index
> Fetch the complete documentation index at: https://help.mercury360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Users

> Search, filter, suspend, and reset passwords for users already in your Mercury workspace — directly from the user list.

Once users exist in your workspace, the user list becomes your day-to-day control surface. Use it to find people quickly, inspect their access, and take fast actions when something needs to change.

<Info>
  Looking to **add a new user**? Start with [Add Users](/accounts/user-management/add-users). This page focuses on managing the users you've already invited.
</Info>

## What you can do from the user list

<CardGroup cols={2}>
  <Card title="Search" icon="search">
    Find users by name or email instantly.
  </Card>

  <Card title="Filter" icon="dna">
    Narrow the list by system role, module role, or status.
  </Card>

  <Card title="Inspect access" icon="shield-check">
    View each user's system role and module access details.
  </Card>

  <Card title="Take action" icon="bolt">
    Suspend a user or reset their password directly from the row.
  </Card>
</CardGroup>

## Search and filter

<Steps>
  <Step title="Use the search bar">
    Type a name or email — results filter in real time as you type.
  </Step>

  <Step title="Apply a filter">
    Use the filter dropdowns above the list to narrow by:

    * **System role** (Organization Admin, Standard User, Limited User)
    * **Status** (Active, Invited, Inactive)
    * **Module access**
  </Step>

  <Step title="Combine search and filter">
    Search and filter work together — e.g., search `@acme.com` *and* filter by **Inactive** to find suspended users from a specific domain.
  </Step>
</Steps>

## Inspect a user's access

Click a user's row to expand their details. You'll see:

| Detail            | What it tells you                                   |
| ----------------- | --------------------------------------------------- |
| **System role**   | Their overall access scope across your organization |
| **Module access** | Which Mercury products they can use                 |
| **Module role**   | What they can do *within* each assigned module      |
| **Status**        | Whether they can log in right now                   |

## Available actions

You can act on any user directly from the list.

<AccordionGroup>
  <Accordion title="Suspend user" icon="ban">
    **What it does:** Temporarily disables the user's access. They can't log in or use any module.

    **When to use it:**

    * A teammate is on extended leave
    * You need to quickly lock an account during a security review
    * A contractor's engagement has ended but you may reactivate them later

    **Effect:** Immediate. The user is logged out and blocked from signing back in until you restore access.
  </Accordion>

  <Accordion title="Reset password" icon="key">
    **What it does:** Sends a password reset link to the user's email.

    **When to use it:**

    * The user is locked out and can't use the standard **Forgot Password** flow
    * You suspect their credentials have been compromised

    **Effect:** A reset email is sent. Their current password remains valid until they complete the reset.
  </Accordion>
</AccordionGroup>

<Frame>
  <img src="https://mintcdn.com/mercury360/qr2js97eRq-NTgcK/images/Mng-users-1.png?fit=max&auto=format&n=qr2js97eRq-NTgcK&q=85&s=1afcaee41c025ebb3e9bd5bd5a48af79" alt="Mng Users 1" width="1563" height="219" data-path="images/Mng-users-1.png" />
</Frame>

## Tracking status changes

The **Status** column always reflects the user's current access:

<Tabs>
  <Tab title="Active">
    The user can log in and use their assigned modules.
  </Tab>

  <Tab title="Invited">
    Invite sent, not yet accepted. Resend the invite from this row if needed.
  </Tab>

  <Tab title="Inactive">
    Access disabled. Restore from the row to bring them back to Active.
  </Tab>
</Tabs>

## What to be careful about

<Warning>
  These actions affect real people working in real time:

  * **Suspending a user stops all system access immediately** — anything they have in progress is interrupted.
  * **Reset password should be used only when necessary** — prefer letting users reset their own password from the login page.
  * **Incorrect actions can block active work**, so confirm the user and the action before clicking.
</Warning>

## Related

<CardGroup cols={2}>
  <Card title="Add and invite users" icon="user-plus" href="/accounts/user-management/add-users">
    Bring new teammates into your workspace with the right roles.
  </Card>

  <Card title="User Management overview" icon="user-round-search" href="/accounts/user-management/overview">
    Understand statuses, transitions, and how this module fits in.
  </Card>
</CardGroup>
